HIGH RISK — action required
C14's elevator system shows 44% critical incident rate (industry benchmark 10–15%). 5 entrapment events, 8 incident clusters indicate root causes are not being resolved on first call. Trend is improving since November 2024 but exposure remains material.
Total Incidents
36
Jun 2024 → Apr 2026
Critical
16
44% — vs 10-15% benchmark
Peak 30-day
10
Nov 2024 crisis
Median Gap
8d
Between incidents improving
Prioritized Action Items
Top recommendations for property management — sorted by priority
Pattern Analysis
Drill into severity, timing, failure modes, and reporter patterns
Severity Breakdown
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Failure Modes
What's actually breaking
Monthly Trend
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By Year
Annual decline visible
Day of Week
Friday peak with shift handoff
Hour of Day
11pm and 5pm peaks
Category
Malfunction vs Other
Top Reporters
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Vendor / Service Provider Mentions
From incident narratives
All Incidents
Click any row for full narrative · Use search to find by ID, reporter, or content
| Date | ID | Severity | Reporter | Category |
|---|
Source Files
Raw exports — PDFs and CSV from TrackTik